Responsible gambling

Metaspins understands that responsible gambling is an essential aspect of our platform's success. We take pride in providing a secure and enjoyable environment for all players. If you're concerned about your gaming habits or would like to set limits, we're here to support you.

Deposit Limits

You can set daily, weekly, or monthly deposit limits through our customer support team via email or live chat. These limits will be enforced immediately upon request.

Time-Outs and Self-Exclusion

If you need a break from gaming, you can opt for a time-out. This temporary measure allows you to suspend your account for 24 hours up to several months. Please note that reversal of self-exclusion is subject to our casino policy, typically a 6-month waiting period before reactivating the account.

Self-Exclusion

If you feel that your gaming habits are becoming problematic, we encourage you to take a permanent break from our platform through self-exclusion. This will result in your account being closed until further notice.

Account Closure and Reopening

Please be aware that in cases of suspected bonus abuse or other violations of our terms and conditions, your account may be permanently closed. If this occurs, any remaining funds will be forfeited.

Helpful Resources

For support and guidance on responsible gaming practices, we recommend visiting the following websites:

• Gambling Aware (link available on our website)
• [Insert other relevant resources]

We care about our players' well-being and are committed to providing a safe environment for all. If you have any questions or concerns about our responsible gambling features, please don't hesitate to reach out to us.

Disclaimer

Please note that Metaspins operates under the laws of Curacao, which regulate online gaming activities. Our platform is not licensed in Canada (Ontario and other provinces) but is available to players worldwide except for restricted countries listed in our terms and conditions.